Reach out and get your rental sorted today
Tell us what you need and when you need it. We'll check availability and get right back to you with a clear price.
Check the GTA fleet or just ask a question
Tell us what you need and when. We'll confirm availability and pricing, then you decide.
48-hour support promise
Browse answers below or reach out to our team for additional help.
What happens after I submit a support request?
Every request gets a response within 48 hours. We confirm receipt right away, then work through the issue step by step until the problem is resolved.
How do you handle equipment issues during a rental?
Call or email us and we'll work through it with you. If a swap is needed, we arrange a replacement, delivery included across the GTA.
Can I extend my rental period if I need more time?
Yes, as long as the item isn't already booked. Reach out before your return date and we'll confirm availability and adjust your pricing accordingly.
What if I need to cancel a booking?
No problem. Contact us as soon as you know, and we'll walk you through the cancellation terms tied to your rental agreement.
Who do I talk to if something isn't right with my rental?
You talk directly with our team, no runaround. We take ownership of the issue and stay with it until you're satisfied, plain and simple.
How do questions about billing or deposits get resolved?
Send over your rental agreement or booking reference and we'll review it right away. We sort out any billing questions quickly and clearly.
Still have questions?
Reach out to our team for additional help.
Do we serve your part of the GTA?
We cover Toronto and the surrounding Greater Toronto Area, so most bookings are close by. If you're local, we'll get the gear to you without the runaround.
We get back to you fast, and we keep our word.
When you call Crabtree Rentals, you reach someone local in Toronto who can check availability, quote a clear price, and have your rental ready when you need it.